- New York City, NY, United States
- Hybrid
- Full-time · Associate
- $80K–$90K per year
Commercially driven Account Manager to manage and grow a portfolio of SMB customers, building strong client relationships and driving renewals, upsell opportunities, and retention in a fast SaaS environment.
Compensation
Base salary: $80,000–$90,000 Commission: Uncapped commission on top of base
Responsibilities
- Manage business and grow Net Revenue Retention (NRR) by managing renewals and upsells.
- Have c-level discussions with customers and work on strategizing their use cases with our platform.
- Create, manage, and implement Quarterly Business Reviews.
- Proactively understand the clients’ business to provide competitive insights and trends.
- Collaborate with global product, engineering and other technical teams to improve our product offerings.
Requirements
- Nice to have: Entrepreneurial spirit
- Nice to have: Self-starting attitude