IT Desktop Support Technician
TalentBurst, Inc. · Posted Nov 10, 2026
- Fairport, New York, United States
- On-site
- Full-time · Associate
- 1–3 years
Field Services Technician providing technical assistance and support for computer systems, software, hardware, and infrastructure in-person at a manufacturing facility.
Responsibilities
- Provide technical assistance and support for incoming service requests/incidents related to computer systems, software, hardware, and infrastructure
- Diagnose and resolve or route tickets accurately
- Support Microsoft-based applications, Windows 7/10/11, MS Office suites
- Familiarity with Active Directory, corporate mobile devices, cloud applications
- Troubleshoot Cisco VPN connectivity
Requirements
- Associate degree (preferred), minimum HS Diploma or GED with relevant experience
- Nice to have: CompTIA IT Fundamentals
- Nice to have: CompTIA A
- Nice to have: CompTIA Cloud
- Nice to have: CompTIA Mobility