- Yuma, Arizona, United States
- On-site
- Full-time · Associate
The ideal Front Desk Coordinator views themselves as a “Director of First Impressions”. The successful candidate is friendly, professional, and has a natural talent for putting our patients first in delivering unparalleled customer service in a thriving fast-paced clinic.
Responsibilities
- Accurately and professionally handling front desk operations including answering phones, greeting patients, scheduling all appointments, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel
- Prepares necessary patient paperwork before the patient’s appointment
- Review EMA for information that needs to be updated
- Updates patients' information and accurately enters it in EMA
- Identifies payer sources, verifies insurance eligibility, and verifies prior authorization