- Des Moines, Iowa, United States
Mobile Auto Glass Technician performing replacement, repair, inspection, documentation, and trim panel removal/install in a mobile service setting.
Provide customer service and support in a collision service center, handling customer interactions, documentation, and coordination with estimators and vendors.
Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effectively communicating with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Caliber’s Standard Operating Procedures, insurance partners and industry guidelines/standards. OUR COLLISION CUSTOMER SERVICE CONSULTANT FOR THIS POSITION CAN MAKE UP TO: $16-$20 per hour!
Responsible for feasibility, initiation, monitoring, and close‑out of investigative sites, ensuring compliance with GCP and regulatory requirements.
$95,000–$135,000 base salary, plus PTO and comprehensive benefits.