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Customer Service Representative - State Farm Agent Team Member

Kim Nava - State Farm Agent · Posted Dec 29, 2025

Fort Lauderdale, Florida, United States
On-site
Full-time · Entry

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A role focused on establishing customer relationships, handling inquiries, and educating customers about insurance options through a needs-based review process.

Compensation

Competitive salary; Salary pay with potential for bonuses

Responsibilities

Establish Customer relationships and follow up with the customers, as needed
Answer incoming calls, respond to emails, handle customer questions, and resolve complaints.
Use a customer-focused, needs-based review process to educate customers about insurance options
Review upcoming renewals, explain premium changes, and assist customers considering leaving the agency.

Requirements

Nice to have: 2-20 license
Nice to have: 2-15 license

Skills

Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions

Customer Service Rep.-Licensed

Customer Service Rep.-Licensed

Locations (2)

Compensation

Responsibilities

Requirements

Skills

Benefits

Customer Service Representative - State Farm Agent Team Member

Compensation

Responsibilities

Requirements

Skills

Benefits