The Field Technician supports network operations by applying technical knowledge to maintain and improve network performance and reliability across the Piedmont Triad and NC-VA border region.
Locations (10)
Winston-Salem, North Carolina, United States
Greensboro, North Carolina, United States
Madison, North Carolina, United States
Eden, North Carolina, United States
Martinsville, Virginia, United States
Danville, Virginia, United States
Show all 10 locations
Asheboro, North Carolina, United States
Statesville, North Carolina, United States
Sparta, North Carolina, United States
Mount Airy, North Carolina, United States
Responsibilities
Provide technical support to resolve network performance issues and contribute to outage resolution efforts
Manage smaller projects or project segments, delivering accurate status and progress updates as required
Identify and recommend process improvements related to maintenance and repair activities to senior staff and management
Assist in developing job aids, scopes of work, and procedural documentation in collaboration with senior technicians
Complete required training to maintain current knowledge of systems, products, and organizational standards