Responsible for the overall management and operational support for rehabilitation services. Ensures the provision of high- quality and cost-effective care, regulatory compliance, coordination of services across departments and effective relationships within the facility, as well as among physicians, patients and the community. Oversees the development and marketing of current and new business lines for Rehabilitation Services. Effectively manages the department budgets, operations, staffing resource management, environment of work, continuous quality improvement, policy and procedure implementation, and long-range planning.
Compensation
Pay Range is $181,875.20 to $291,012.80 / annual salary
Responsibilities
Overall management and operational support for rehabilitation services
Ensures high-quality and cost-effective care and regulatory compliance
Coordination of services across departments and effective relationships
Oversees development and marketing of current and new business lines for Rehabilitation Services
Manages department budgets, operations, staffing resource management, environment of work, continuous quality improvement, policy and procedure implementation, and long-range planning
Conduct clinical member outreach and handle inbound calls related to Quality Outreach Initiatives, focusing on members with HEDIS and Star care gaps to eliminate barriers and close care gaps.
Locations (2)
Pennington, New Jersey, United States
Hopewell, New Jersey, United States
Compensation
[Pay Rate]: $18 - $21 per Hour
Responsibilities
Receives incoming calls from members emanating from quality outreach initiatives such as mailings, emails, phone calls, etc.
Makes outgoing calls to educate members on the importance of closing gaps in care such as appropriate testing, periodical checkups, immunizations, counseling and provide health education materials.
Maintain accurate member records from outreaches such as incoming calls, successful outreaches, member issues, and member roadblocks.
Act as a liaison with providers, members and outside community resources by assisting with scheduling an appointment, warm transfers to member services, etc.
Assure understanding level of each member by providing clear and complete information in accordance with company guidelines.
Requirements
Associates degree from an accredited college or university, preferably in healthcare field