- Remote, United States
- Remote
- Contract
- $65–$75 per hour
- 5+ years
Support a large-scale ServiceNow AI Service Management transformation by translating business needs into AI-enabled ServiceNow use cases and requirements.
Compensation
The pay range for this position is $65.00 - $75.00/hr.
Responsibilities
- Translate business needs into well-structured AI-enabled ServiceNow use cases and requirements
- Facilitate complex stakeholder discovery and requirements workshops
- Convert business needs into user stories, functional requirements, acceptance criteria, process/workflow diagrams, use cases, and backlog items
- Work closely with business stakeholders, ServiceNow product owners, architects, developers, process owners, and AI teams