- Redmond, Washington, United States
- On-site
- Full-time · Manager
- $133K–$180K per year
- 7+ years
As a Manager of Risk Analysis within the Leo Fraud and Abuse team, you lead a team of risk analysts that will serve as a critical bridge between operations, engineering, and business stakeholders.
Compensation
USA, WA, Redmond - 133,300.00 - 180,300.00 USD annually
Responsibilities
- Audit and ensure that the adjudication of complex fraud and abuse cases across Account, Identity, Payment Fraud, and Abuse vectors follow the SOPs and maintains a high bar
- Apply sound judgment and navigate high-risk decisions where outcomes directly impact customer trust, financial exposure, and enforcement integrity
- Constantly question assumptions, identify improvement opportunities, and follow up on implementation of those enhancements
- Collaborate with the Fraud and Abuse product team to deep-dive on escalations and complex edge cases requiring nuanced investigation
- Provide ongoing feedback to product and engineering stakeholders on tooling gaps, workflow friction points, and opportunities for automation or process simplification
Requirements
- Bachelor's degree or equivalent
- Master's degree or equivalent
- Nice to have: Scalable compliance solutions implementation
- Nice to have: Customer-facing environment experience
- Nice to have: Microsoft Office (Outlook, Word, Excel)