- Monterrey, Nuevo Leon, Mexico
- 1+ years
Provide high level service as primary point of contact for the C.H. Robinson carrier community, managing carrier payment setup, maintenance, and related financial processes.
Responsibilities
- Process carrier payment setup and maintenance activities while ensuring accuracy and compliance with established procedures.
- Process financial documents.
- Process AP hold requests and cross deductions from carrier payables.
- Validate and verify carrier banking information following established fraud prevention controls and procedures.
- Manage returned payments and support resolution activities.
Requirements
- High school diploma or GED
- Nice to have: Customer service
- Nice to have: Carrier services
- Nice to have: Payment/account-related processes
- Nice to have: Microsoft Office Suite