- Grand Rapids, Michigan, United States
- Full-time
- 1+ years
Responsible for processing customer returns, managing inventory records, coordinating vendor credits, and supporting receiving operations in a retail environment.
Responsibilities
- Process customer returns in accordance with company policies and procedures
- Execute Return-to-Vendor (RTV) and Return-to-Manufacturer (RTM) processes, including documentation, packaging, and shipment preparation
- Coordinate vendor credits and replacements as required, following established guidelines
- Sort and disposition returned merchandise (restock, return, dispose) based on condition and policy
- Maintain accurate records of all return transactions and associated documentation
Requirements
- High school diploma or GED