- Remote, Nepal
- Remote
- Full-time · Associate
- 2+ years
Support customers visiting remote locations through a live video connection, guiding them, answering questions, and resolving common service requests to ensure high customer satisfaction.
Responsibilities
- Help customers choose the right bike, battery, accessories, and services
- Explain bike features, subscription plans, and pricing
- Assist customers with signing up, creating accounts, and completing payments
- Use sales techniques to convert potential customers into subscribers
- Support customers with subscription questions, payments, and account issues
Requirements
- Nice to have: Retail experience