- Torrance, California, United States
- Hybrid
- Full-time · Senior
- $75K–$112K per year
- 10+ years
The Dealer Service Senior Specialist is a highly specialized technical expert who protects and strengthens Customer Lifetime Loyalty (CLL) by enabling accurate, timely resolution of the most complex Honda and Acura vehicle concerns thereby supporting a trouble-free ownership experience.
Compensation
Salary Range: $74,800.00 - $112,100.00
Responsibilities
- Lead advanced remote diagnosis of complex, intermittent, or previously unresolved Honda and Acura vehicle concerns
- Validate service information in real world applications
- Design adaptive, troubleshooting strategies
- Test diagnostic hypotheses
- Communicate precise repair direction matched to technician capability and available dealership resources
Requirements
- High School Diploma
- Two years Automotive Trade School or AA in Automotive Technology equivalent
- Nice to have: Hands on diagnostic and repair experience at a Honda or Acura dealership
- Nice to have: Three years in a lead Technician position