- Coquitlam, British Columbia, Canada
- Hybrid
- Full-time · Associate
- 2+ years
Responsible for the precise and timely administration of pre-sale customer requests to support well-informed customer decisions and supporting the sales support strategy in Western Canada.
Responsibilities
- Supporting the Sales team in all pre-sale customer activities (price & availability, quote status, pre-sale technical questions, etc.).
- Maintaining proactive communication with the sales team and other internal functions and provides them with all relevant information to ensure customer satisfaction.
- Managing and leading special price requests as per the relevant requirements (dates, customer and company data, discounts, etc.) to allow order execution in the system.
- Collecting and archiving the documentation regarding opportunities, Special Price Agreements, and/or contracts and recording the assumptions and decisions taken during the process, in the systems within your scope of responsibility.