The role is responsible for managing insurance verification and prior authorization for patient treatments, ensuring patients can access the rehabilitation care they need without unnecessary delays.
Compensation
Competitive salary commensurate with experience.
Responsibilities
Manage insurance verification and benefit information for physical therapy services
Obtain and follow up on insurance authorizations for patient treatments
Communicate effectively with insurance providers to ensure timely approvals
Maintain accurate records of authorization requests and follow-up actions
Collaborate with the clinical team to address any authorization-related inquiries
This is a remote position. Virtual Rockstar is hiring a Patient Intake Coordinator on behalf of a therapist-owned physical therapy company with over 20 clinics across Northern Arkansas.
Compensation
Competitive salary commensurate with experience.
Responsibilities
Receive and review incoming patient referrals.
Build new patient charts/cases within the clinic’s EMR system (PROMPT).
Verify referral information and ensure required documentation is attached.
Fax referral updates and confirmations back to referring physicians and clinics.
Coordinate with the referral team and other virtual assistants to ensure all cases are entered accurately and efficiently.