Prompt and context design jobs

Principal Software Engineer

ServiceNow · Posted Nov 10, 2026

Santa Clara, California, United States
Principal
$221K–$387K per year
10+ years

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Lead the technical architecture and engineering leadership for ServiceNow’s Context Engine, driving design, implementation, and adoption of AI-native data infrastructure.

Compensation

For positions in this location, we offer a base pay of $221,200 - $387,100, plus equity (when applicable), variable/incentive compensation and benefits.

Responsibilities

Own the technical architecture of core components across the data lake and Context Engine
Lead design and implementation of lakehouse table services and context graph ingestion
Translate product requirements into scalable, observable plans with clear failure-recovery patterns
Design how large language models and enterprise ontologies work together in the Context Engine
Drive the full arc from early release to meaningful adoption

Requirements

Advanced degree in Computer Science, AI, or a related field
Nice to have: knowledge graph or context graph experience
Nice to have: entity resolution
Nice to have: graph query optimization
Nice to have: ontology alignment

Skills

software engineering shipping complex enterprise-grade data or SaaS products cloud-native architecture

Forward Deployed Engineer-AI

Forward Deployed Engineer-AI

Responsibilities

Skills

Principal Software Engineer

Compensation

Responsibilities

Requirements

Skills

Benefits