Business Analyst (Discovery)
scrumconnect · Posted Nov 6, 2026
- Newcastle upon Tyne, Tyne and Wear, United Kingdom
- 5+ years
Business Analyst to lead a short discovery into content request and publishing processes for UK government digital services.
Responsibilities
- Plan and run interviews, workshops and process walkthroughs
- Document end-to-end request journey
- Quantify request volumes and performance metrics
- Identify pain points and root causes
- Create current-state and future-state process maps
Requirements
- Bachelor's degree in Business Analysis, Computer Science, or related field
- BCS International Diploma in Business Analysis or equivalent
- Nice to have: Content publishing
- Nice to have: Request management
- Nice to have: Workflow or service-desk services