- Toronto, Ontario, Canada
- Hybrid
- Contract · Mid
Consultants contribute to the overall success of HR Solutions activities by ensuring specific individual goals, plans, and assigned initiatives are executed in support of the GHRO teams’ business strategies and objectives. The role focuses on providing support to all business lines and countries to address and resolve low and medium risk situations.
Responsibilities
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Provide timely, efficient, and valued solutions on Time and Pay issues and concerns by leveraging well developed knowledge of HR policies and procedures.
- Provide 2nd level support for Employee Service teams for Time and Pay related requests.
- Promotes and supports a seamless and consistent experience for employees and People Leaders with Time and Attendance and Payroll concerns.
- Independently reviews and assesses escalated Time and Attendance and Payroll issues.
Requirements
- Post-secondary degree in Human Resources or pursuing education in related field
- Nice to have: Bilingual in French and English