- Winston Salem, North Carolina, United States
- Full-time · Manager
- 5+ years
The Building Experience and Operations Manager (Building Manager) serves as the experience and operational leader for 511 Deacon, ensuring the building consistently reflects the excellence, hospitality, and professionalism of Wake Forest University.
Responsibilities
- Develop and maintain a first‑class workplace experience that reflects the Wake Forest brand and culture
- Measure and continuously improve service standards and occupant satisfaction
- Establish and maintain hospitality and service standards throughout the building
- Ensure every employee and visitor interaction reflects professionalism, responsiveness, and exceptional customer service
- Continuously assess the occupant experience and implement improvements that enhance satisfaction, comfort, and productivity
Requirements
- High School Diploma plus five years of relevant experience
- Bachelor’s Degree in a related field
- Nice to have: Bachelor’s Degree in a related field