- Denver, Colorado, United States
- Hybrid
- Full-time · Manager
- $80K–$90K per year
- 5+ years
Lead performance intelligence, operational analytics, and continuous improvement for the Revenue Cycle Management (RCM) Services organization.
Compensation
The target base compensation for this position is $80,000 to $90,000 USD year in most US locations.
Responsibilities
- Own standardized RCM KPI definitions, data sources, targets, controls, and reporting for days in AR, AR aging, clean claim rate, first-pass resolution, denial and rejection rates, net collection rate, charge lag, posting timeliness, and other core measures.
- Establish independent, timely visibility into transaction volumes, work queues, processing status, productivity, quality, and backlog across internal teams and BPO partners.
- Deliver actionable client-, portfolio-, and vendor-level dashboards, operating reviews, trend analysis, root-cause findings, and recommended actions.
- Lead prioritized, cross-functional process improvement initiatives across charge capture, claims, denials, AR follow-up, payment posting, onboarding, and credentialing/enrollment handoffs.
- Partner with the Vendor Manager to define, validate, and report vendor SLAs, transaction volumes, productivity, turnaround time, accuracy, and quality measures.
Requirements
- Nice to have: Multi-client RCM services organization experience
- Nice to have: EHR/PM systems familiarity
- Nice to have: Clearinghouses familiarity