The Guest Services Supervisor assists the Guest Services Manager and Assistant Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
Responsibilities
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario
Monitor all VIP and special guest requests
Review Front Office log and Trace File daily
Fully comprehend and operate all relevant aspects of the Front Desk computer system
Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner
Customer Service Representative for the Corporate Office in Warren, MI, handling customer inquiries, scheduling pick up requests, and maintaining detailed records.
Compensation
Earn up to $22.00 per hour! PLUS $1.00/hr. shift premium after 6pm!
Responsibilities
Address customer inquiries via phone and email including tracking/tracing, scheduling pick up requests, process instruction, and rate quotes
Research issues using available resources
Maintain detailed records and documentation for each customer interaction
Communicate with internal parties regarding shipment needs
Handle a variety of scenarios with decisive thinking
Assistant Vice President in the U.S. Environmental Insurance team responsible for underwriting environmental pollution and casualty accounts.
Locations (3)
Los Angeles, California, United States
Irvine, California, United States
Denver, Colorado, United States
Compensation
Salary Range: $140,000.00 - 185,000.00
Responsibilities
Meet stated financial objectives for growth and profitability for the Environmental elements of the Specialty portfolio.
Create and maintain relationships to showcase Sompo’s products and capabilities beyond underwriting, including market trends, audits, and claims; represent Sompo through on-site visits, industry conferences, and other engagements.
