- Bangalore, Karnataka, India
- Associate
Support and develop Salesforce-based solutions with a focus on mobility and mobile app development for PwC's Advisory practice.
Responsibilities
- Supporting Salesforce application enhancement, configuration, and custom development tasks across client service delivery
- Performing data review, enrichment, cleansing, and processing activities to maintain accurate customer data records
- Assisting with workflow and process documentation, including updates to service procedures and operating steps
- Monitoring quality control checks, recording exceptions, and escalating issues tied to data, process, or application defects
- Handling client and customer requests, queries, and routine escalations in a timely and organized manner
Requirements
- Bachelor's degree