A hands-on technical leadership role within the Behavioural team focused on building intelligence layers that turn customer signals into marketing triggers.
The base pay range for this position is $147,300 - $192,000 CAD/year, which can include additional bonus depending on the position ultimately offered, in addition to a full range of medical, financial, and/or benefits. The base pay offered may vary depending on job-related knowledge, skills, and experience.
- Shape the Behavioral Platform Architecture: Help define the technical vision, system boundaries, and architecture for services that transform customer activity signals into actionable trigger events.
- Lead by Example: Be a hands-on technical leader who contributes directly to high-impact work through design, implementation, code review, debugging, and production support.
- Build the Behavioral Decisioning Engine: Design and implement services that detect behavioral patterns across events, correlate signals across time windows, and determine trigger eligibility.
- Design Stateful Contact Context: Help architect systems that maintain the short-lived behavioral state and lookback windows needed to evaluate patterns like ‘action without completion,’ multi-event intent signals, and state-change-driven triggers.
- Establish a Reusable Pattern Framework: Help build declarative or rule-based capabilities that allow new behavioral triggers to be defined, configured, evaluated, and extended efficiently over time.
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