Hiring Application Support / Production Support Engineer
Artech LLC · Posted Nov 5, 2026
- Mississauga, Ontario, Canada +1 more
- Hybrid
- Contract · Mid
- CA$41–CA$41 per hour
- 8–10 years
Provide application and production support for business‑critical applications, troubleshooting incidents, monitoring systems, and maintaining automation and release processes.
Locations (2)
- Mississauga, Ontario, Canada
- Toronto, Ontario, Canada
Compensation
Rate - 41 CAD on T4/hr.
Responsibilities
- Provide application and production support by responding to customer requests, incidents, questions, and problem tickets.
- Troubleshoot technical issues, perform root‑cause analysis, and implement effective resolutions.
- Monitor system alerts, performance, availability, and reliability while proactively addressing operational issues.
- Review and execute installation, release, and change plans in accordance with established change‑management procedures.
- Develop, test, debug, and maintain programs, scripts, utilities, and automation solutions.