T-CPT-11717 IT Support Engineer Virtual Assistant
20four7VA · Posted Nov 3, 2026
- Remote
- Remote
- Part-time
- Competitive rates
Provide remote IT support, Microsoft 365 administration, network troubleshooting, and recurring IT maintenance for clients worldwide.
Responsibilities
- Provide remote IT support to business clients
- Troubleshoot common hardware, software, connectivity, and system issues
- Respond to assigned technical support requests and service tickets
- Diagnose routine problems and implement approved solutions
- Document troubleshooting steps, resolutions, and outstanding issues
Requirements
- Nice to have: Experience using RMM software
- Nice to have: Experience providing remote technical support to business clients
- Nice to have: Healthcare IT experience