Manager Aftermarket Services (MRO & Lifecycle Support)
TYTAN Technologies GmbH · Posted Nov 12, 2026
- Munich, Bayern, Germany
- Hybrid
- Full-time · Manager
- 4+ years
Build TYTAN’s through-life support capability from the ground up, defining and pricing the support offer, building the installed-base, and setting up maintenance, spares, and repair processes.
Responsibilities
- Define and price TYTAN’s support offer, including service levels, storage and readiness checks, battery and energetics refresh, spares packages, repair turnaround and software/firmware updates
- Create and maintain a single source of truth per customer, covering serial numbers, configuration and firmware state
- Track warranties for TYTAN units and supplier components, along with shelf-life and calibration dates, and run RMAs and back-to-back supplier warranty claims
- Set up preventive maintenance plans (calendar-, storage- and usage-based), coordinate servicing in-house and on site, define service kits and procedures, and coordinate field technicians and customer training
- Forecast spare parts and repair capacity with PPC and Procurement, plan service orders in ERP (Odoo) alongside production orders, and feed root causes from the field back into Engineering, Quality and Production
Requirements
- Degree in engineering (aerospace, mechanical, electrical or industrial engineering)
- Degree in business/logistics with a strong technical background
- Technician or Meister qualification with equivalent experience
- Nice to have: Drones/UAS experience
- Nice to have: Missiles experience