- India
- Associate
- 1+ years
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate.
Responsibilities
- Process reservation requests, changes, and cancellations
- Identify guest reservation needs and determine appropriate room type
- Explain guarantee, special rate, and cancellation policies
- Accommodate and document special requests
- Answer questions about property facilities/services and room accommodations
Requirements
- High school diploma or G.E.D. equivalent