- Seychelles
- On-site
- Full-time · Associate
- 1+ years
The Reservation Agent will be the first point of contact for guests, managing reservations and enquiries with warmth and efficiency, ensuring seamless booking experiences.
Responsibilities
- Process guest reservations accurately through the reservation management system
- Respond to customer enquiries via telephone, email, and online channels
- Provide comprehensive information about accommodation options, facilities, services, and special packages
- Handle modifications, cancellations, and special requests
- Maintain detailed and organised reservation records and databases
Requirements
- Nice to have: Hospitality industry knowledge
- Nice to have: Luxury resort operations knowledge
- Nice to have: French
- Nice to have: European languages
- Nice to have: Sales techniques