- Melbourne, Victoria, Australia
Coordinate sales and reservations activities that support commercial success while creating seamless customer experiences.
Responsibilities
- Coordinate customer enquiries, bookings and business activities to support commercial objectives.
- Prepare proposals, contracts, reports and supporting documentation with accuracy and attention to detail.
- Build positive relationships with guests, clients and internal stakeholders through professional communication.
- Maintain accurate records, databases and business information to support operational efficiency.
- Collaborate with hotel departments to ensure customer requirements are delivered seamlessly.
Requirements
- Qualification in Hospitality, Tourism, Business or a related discipline
- Certificate IV or Diploma in Business, Sales, Hospitality or Tourism