An experienced SAP IS-U Retail Senior Consultant responsible for supporting project goals, providing technical guidance, and acting as an SME for Retail processes.
A reasonable estimate of the current range is $115,000 to $155,000.
- Serve as a subject matter expert (SME) for Retail Access processes, including supplier-related transactions, enrollment and change activities, market requirements, exception management, and regulatory and operational support.
- Act as a liaison between the business area and technical support organizations to ensure business needs are properly documented and translated into technical requirements.
- Provide advanced knowledge of utility Customer Service operations, SAP utility system processes, query and reporting tools, and data analysis.
- Support business continuity, governance, risk identification, escalation, operational reporting, and execution of departmental priorities.
- Provide strategic and in-depth research, analysis, and recommendations related to Customer Service business processes, operational performance, and continuous improvement initiatives.
- Bachelor's degree in Computer Science
- Information Technology
- Computer Engineering
- related IT discipline
- Nice to have: Analytical/ Decision Making Responsibilities
- discretionary annual incentive program
