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1–2 jobs· newest first

Sr. Manager, SAP Applications Support
McKesson · Cork
€69K–€114KSenior
Lead Service Delivery Manager, SAP Platform
McKesson · Cork
€83K–€138K

+10K new in the last hour

Sr. Manager, SAP Applications Support

McKesson · Posted Nov 10, 2026

Cork
Senior
€69K–€114K per year
9+ years

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Lead enterprise SAP Application Management Services (AMS) supporting critical SAP S/4HANA business processes.

Compensation

Our Base Pay Range for this position €68,600 - €114,400

Responsibilities

Lead SAP AMS teams supporting SAP S/4HANA Finance (FI/CO), Sales & Distribution (SD), Materials Management (MM), and Warehouse Management (WM).
Develop workforce capacity plans, staffing strategies, on-call rotations, and resource allocation models to support business demand.
Oversee SAP incident, service request, problem, change, and escalation management processes.
Serve as Major Incident Commander for critical SAP production issues, coordinating cross-functional response and restoration activities.
Establish and monitor SLAs, KPIs, operational metrics, and service governance standards.

Requirements

Bachelor's degree or equivalent professional experience.
Nice to have: ITIL v4 Foundation
Nice to have: ServiceNow
Nice to have: SAP S/4HANA transformation
Nice to have: managing global AMS providers

Skills

SAP production support SAP AMS IT service management enterprise application operations SAP S/4HANA ITIL-based service operations incident management change management problem management SLAs KPIs operational reporting service governance major incident response ServiceNow SAP Solution Manager SAP Cloud ALM

Benefits

Total Rewards package
comprehensive benefits

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Lead Service Delivery Manager, SAP Platform

McKesson · Posted Nov 6, 2026

Cork
€83K–€138K per year
10+ years

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Lead SAP platform service delivery and governance

Compensation

Our Base Pay Range for this position €82,500 - €137,500

Responsibilities

Lead SAP RISE contract, SLA, and service performance management with SAP, AMS providers, and Hyperscaler partners including Azure and AWS.
Oversee SAP S/4HANA AMS service delivery, ensuring incidents, problems, changes, service requests, and escalations are managed effectively.
Develop and present QBRs, KPI dashboards, service health reports, and executive updates that translate technical performance into business impact.
Design and mature ITSM service catalog offerings, service definitions, intake models, and operating procedures.
Drive continuous service improvement initiatives using trends, root cause analysis, customer feedback, and operational performance data.

Requirements

Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or equivalent experience
Nice to have: SAP service governance
Nice to have: ITIL practices
Nice to have: service catalog design
Nice to have: operational readiness

Skills

SAP RISE SAP AMS

SAP Focused Run

AWS monitoring tools

incident management

problem management

change management

service catalog

continuous service improvement

Benefits

Total Rewards package
comprehensive benefits

See full job description