- Joinville, Santa Catarina, Brazil
- Senior
Lead customer service and sales activities for Valmet’s industrial clients, managing quotations, SAP orders, CRM updates, and onsite visits to plant sites in Brazil and Italy.
Responsibilities
- Lead customer service via email, phone, WhatsApp, remote meetings and onsite visits in Portuguese, Spanish and English
- Resolve requests, provide reports and track internal follow‑ups
- Analyze commercial data and installed base of each client
- Prepare clear presentations, visit strategies, growth proposals and visit reports
- Manage quotations and order confirmations in SAP SD and ATP modules
Requirements
- Technical or higher degree in Mechanical Engineering, Electronics or Automation
- Nice to have: SAP experience
- Nice to have: Italian language
- Nice to have: Knowledge of Tissue industry