Senior Customer Success Manager - Data & AI (multiple positions available)
SAP IT Business Systeme · Posted Nov 9, 2026
- Alpharetta, Georgia, United States
- Hybrid
- Full-time · Senior
- $140K–$196K per year
- 6+ years
Lead and manage customer success for SAP’s Data & AI portfolio, driving adoption, renewal, and growth across enterprise customers.
Compensation
The annual base salary range for this position is $140,483 - $196,350. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step towards demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $154,000 - $261,800.
Responsibilities
- Work closely with Customer Stakeholders, Account Executives, Product Management, Solution Advisory, Implementation Services, and Partners
- Translate business goals into data and analytics adoption plans
- Drive long-term consumption and protect revenue
- Lead post-sale customer engagement across onboarding, use‑case identification, adoption planning, and architecture governance
- Create and execute strategic adoption plans mapping customer objectives to SAP technical capabilities
Requirements
- Bachelor’s degree in Computer Science, Engineering, or related field
- Master’s degree in Computer Science, Engineering, or related field