- Dubai, Dubai, United Arab Emirates
- Associate
- 2+ years
The E-commerce Fulfilment Officer plays a crucial role in ensuring the seamless delivery of online and drive-through orders, focusing on accuracy and timeliness.
Responsibilities
- Pick, verify, and pack online and drive-through orders accurately and within agreed timelines
- Ensure readiness of orders on time ensuring order accuracy and adherence to processing targets
- Coordinate handover with delivery partners ensuring successful customer delivery
- Follow up on delivery progress and address exceptions promptly interacting with delivery partners
- Maintain accurate order status and delivery records using SAP systems
Requirements
- Secondary school