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- New York City, New York, United States
- $101K–$130K per year
- 3–7 years
Lead product enablement for Braze’s technical customer-facing teams, designing and delivering advanced technical training, managing enablement projects, and creating resources to support technical roles.
Compensation
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $101,000 and $130,000/year with an expected On Target Earnings (OTE) between $123,000 and $160,000/year (including bonus or commission).
Responsibilities
- Design and own end-to-end product enablement process
- Coordinate enablement deliverables with product release calendar
- Build and maintain templates, workflows, and tracking
- Deliver deep, hands‑on enablement sessions for TAMs, TAs, Support, and SCs
- Create and maintain technical resources such as FAQs, reference architectures, sandbox exercises, recorded deep‑dives, and certification paths
Requirements
- Bachelor's degree in a relevant field or equivalent practical experience
- Nice to have: Experience with Braze or another customer engagement platform
- Nice to have: Experience with mobile/web SDK implementation
- Nice to have: Experience with technical customer-facing roles such as Technical Account Manager, Technical Architect, Solutions Consultant, Technical Support, Sales Engineer, or Product