Serves as a subject matter expert and departmental resource performing Data Entry tasks independently with critical problem solving to resolve customer service issues for long-term care facilities.
Responsibilities
Consistently perform all activities and duties of Data Entry Pharmacy Technician II at above standard performance levels.
Ensure customer service standards are met for facilities and patients we service
Assist Lead and/or Supervisor in training the Data Entry staff on systems and processes to ensure Data Entry technicians are fully trained within established time period.
Serve as subject matter expert and departmental resource in Pharmacy operating systems and workflow. Provide assistance and mentor new Data Entry pharmacy technicians.
Work collaboratively with other supervisors/functional areas to keep work flowing smoothly and efficiently
Responsible for all prescription work assigned; proactively calls patients to schedule/coordinate their medication delivery; collects co-payments; and performs related follow-up activities.
Ensures continuity of care and timeliness of shipping orders.
Provides excellent customer service over the phone by answering general patient inquiries and/or efficiently directs clinical inquiries to the Clinical Staff Pharmacists on duty.
Uses discretion and independent judgment in handling patient complaints received, while documenting incidents in the system and forwards to appropriate staff members.
Ensures that all prescriptions are billed in accordance with Medicare/DMEPOS regulations and that all required information is documented on the hard copy prescription.
Starting salary from $22.00 an hour and up
Sign-On Bonus: $5,000 for employees starting before December 31, 2026
Responsibilities
Responsible for all prescription work assigned; proactively calls patients to schedule/coordinate their medication delivery; collects co-payments; and performs related follow-up activities.
Ensures continuity of care and timeliness of shipping orders.
Provides excellent customer service over the phone by answering general patient inquiries and/or efficiently directs clinical inquiries to the Clinical Staff Pharmacists on duty.
Uses discretion and independent judgment in handling patient complaints received, while documenting incidents in the system and forwards to appropriate staff members.
Ensures that all prescriptions are billed in accordance with Medicare/DMEPOS regulations and that all required information is documented on the hard copy prescription.
Responsible for all prescription work assigned; proactively calls patients to schedule/coordinate their medication delivery; collects co-payments; and performs related follow-up activities.
Locations (2)
Louisville, Kentucky, United States
New Hyde Park, New York, United States
Compensation
Starting salary from $22.00 an hour and up
Sign-On Bonus: $5,000 for employees starting before December 31, 2026
Responsibilities
Responsible for all prescription work assigned; proactively calls patients to schedule/coordinate their medication delivery; collects co-payments; and performs related follow-up activities.
Ensures continuity of care and timeliness of shipping orders.
Provides excellent customer service over the phone by answering general patient inquiries and/or efficiently directs clinical inquiries to the Clinical Staff Pharmacists on duty.
Uses discretion and independent judgment in handling patient complaints received, while documenting incidents in the system and forwards to appropriate staff members.
Responsible for all prescription work, proactively calling patients to schedule/coordinate medication delivery, collecting co-payments, and ensuring continuity of care.
Locations (2)
Houston, Texas, United States
New Hyde Park, New York, United States
Compensation
Starting salary from $22.00 an hour and up. Sign-On Bonus: $5,000 for employees starting before December 31, 2026
Responsibilities
prescription work assigned
proactively calls patients to schedule/coordinate their medication delivery
collects co-payments
performs related follow-up activities
Ensures continuity of care and timeliness of shipping orders
Requirements
High School Diploma
GED
Associates Degree or equivalent program from a two-year college or technical school
certificate program in pharmacy or healthcare
Nice to have: 2-4 years of experience in retail or specialty pharmacy
The Pharmacy Technician / Inbound Coordinator is responsible for prescription work, coordinating medication delivery, and customer service within a specialty pharmacy environment.
Locations (2)
Buffalo, New York, United States
New Hyde Park, New York, United States
Compensation
Starting salary from $22.00 an hour and up. Sign-On Bonus: $5,000 for employees starting before December 31, 2026
Responsibilities
Responsible for all prescription work assigned
proactively calls patients to schedule/coordinate their medication delivery
collects co-payments
performs related follow-up activities
Ensures continuity of care and timeliness of shipping orders
Requirements
High School Diploma
GED
Associates Degree or equivalent program from a two-year college or technical school
certificate program in pharmacy or healthcare
Nice to have: 2-4 years of experience in retail or specialty pharmacy
Ensures that all prescriptions are billed in accordance with Medicare/DMEPOS regulations and that all required information is documented on the hard copy prescription.
Requirements
High School Diploma or GED
Associates Degree or equivalent program from a two-year college or technical school, or certificate program in pharmacy or healthcare
Nice to have: Associates Degree or equivalent program
Nice to have: certificate program in pharmacy or healthcare
Nice to have: 2-4 years of experience in retail or specialty pharmacy
Data Entry Tech - PharmacyMako Recruiting LLC · Jennerstown, US
Pharmacy Technician / Inbound Care CoordinatorOnco360 (Oncology Pharmacy) · Woodridge, US+1 more
Medical Records SpecialistCareOne Group · Whippany, US