- Front Royal, Virginia, United States
- On-site
- Senior
An advanced-level specialist responsible for conducting and reviewing eligibility determinations across TANF, SNAP, and Medicaid programs, serving as a key program resource to fellow employees by providing policy guidance and technical support.
Responsibilities
- Conduct initial and ongoing eligibility determinations for TANF, SNAP, and Medicaid, including highly complex cases requiring advanced program knowledge.
- Serve as a program resource to fellow employees, providing guidance, answering policy questions, and helping staff navigate detailed public assistance regulations.
- Monitor program trends, prepare seasonal and annual reports, and participate in quality improvement projects.
- Engage in outreach, task forces, strategic planning, mentoring, and training activities to support agency goals.
- Manage a caseload involving complex household circumstances, fluctuating income, multi-ownership situations, and evolving client needs.
Requirements
- High school diploma supplemented with additional training and related work experience OR any equivalent combination of training and experience