- Bogota, Colombia
- Hybrid
- Senior
- 5+ years
Senior ServiceNow Engineer responsible for developing, configuring, and maintaining ServiceNow ITSM and ITOM applications and integrations.
Responsibilities
- Develop and configure SNOW ITSM and ITOM applications
- Implement and improve workflows, business rules, UI policies, and automation
- Design integrations with external systems using REST, SOAP, and APIs
- Manage and enhance the Configuration Management Database (CMDB)
- Manage SNOW Discovery and Service Mapping
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Nice to have: cloud-native infrastructure
- Nice to have: SNOW Agent Client Collector (ACC)
- Nice to have: advanced CMDB features
- Nice to have: SNOW certifications (CSA, CAD, ITSM, ITOM Implementation Specialist)