- Raleigh, North Carolina, United States
- Entry
Entry level IT support role responsible for user-level IT queries, system maintenance, and technical assistance.
Responsibilities
- Responding to queries on the phone, via email, in person or through remote access
- Offering technical assistance on the delivery, configuration, set up, maintenance and troubleshooting of computer systems, hardware, and software
- Installing and configuring hardware and software components to ensure usability
- Diagnosing and repairing faults
- Resolving network issues
Requirements
- Associate’s degree in computer Science or related field