- Utrecht, Netherlands, Netherlands
Provide tailored training and support to German-speaking customers of Rentman’s SaaS platform, ensuring successful onboarding and ongoing usage.
Compensation
Competitive salary based on experience, plus 8% holiday allowance - A results-based bonus based on company performance (up to a full 13th month's salary)
Responsibilities
- Integrate Rentman knowledge with customer-centricity and commercial acumen to provide tailored training in German and English
- Deliver at least 60% of time as direct, standardized-but-tailored training to customers, one-on-one or in groups
- Build standardized video trainings/webinars addressing common issues raised through the support center
- Represent Rentman at customer-facing events or trade shows in German-speaking markets when needed
- Maintain top-level knowledge of Rentman’s functionality and industry challenges
Requirements
- Nice to have: AV industry experience
- Nice to have: Event rental industry experience
- Nice to have: Equipment rental software familiarity
- Nice to have: Exposure to dry hire, staging, broadcast, or corporate AV
- Nice to have: Existing network in German/DACH AV and event industry