As Miu Miu Client Advisor, you guarantee an extraordinary and memorable luxury customer experience, placing the Clients at the center, discovering their needs and expectations, fostering meaningful relationships, serving as a Brand Ambassador.
Responsibilities
- Place the Customer at the center, creating a welcoming environment and striving to meet their every need and request, providing them with an excellence service in accordance to the “client journey ceremony”
- Be driven to exceed individual sales targets and maximize own sales performances contributing to the success of the entire store
- Be driven to exceed KPI goals, ensuring the highest quality of sales and customer service
- Demonstrate an excellence knowledge of the products as well as Prada history, culture and DNA
- Capture Customer data into the Company CRM with the purpose of connecting to the client, maintaining and developing the relationships to offer a personalized approach and develop future opportunities