A Counter Sales Associate at White Cap provides customer service, processes orders, and upsells construction and industrial products to walk‑in, phone, and will‑call customers.
Responsibilities
Demonstrates exceptional customer service to walk‑in, phone, and will‑call customers
Processes orders, quotes prices, enters orders into the system and provides order information to customers
Communicates product features, benefits, and warranty policy information to customers
Demonstrates knowledge of products and their applications, provides technical advice, troubleshoots, and helps resolve customers’ problems
Upsells by identifying related products, add‑on extensions, and informing customers of product promotions
Requirements
Nice to have: customer service
Nice to have: sales order computer software
Nice to have: Oracle
Nice to have: knowledge of construction and industrial products
Lead a branch location, managing P&L, inventory, staffing, and customer relationships for a North American distributor of construction materials.
Responsibilities
Accountable for profit and loss and inventory/accounts receivable for assigned location(s).
Achieves earnings before interest and tax (EBIT), return on investment capital (ROIC), and return on sales (ROS) goals.
Safeguards company assets and associates. Provides operational oversight and excellent inventory management procedures.
Ensures appropriate staffing levels to meet service, financial, and operational support demands. Utilizes training programs to develop sales and operations expertise.
Initiates and builds customer relationships with existing and new customers.
A Counter Sales Associate at White Cap provides customer service, processes orders, and upsells products in a construction and industrial products environment.
Responsibilities
Demonstrates exceptional customer service to walk-in, phone, and will call customers
Processes orders, quotes prices, enters orders into the system and provides order information to customers
Pulls orders as required
Communicates product features, benefits, and warranty policy information to customers
Demonstrates knowledge of products and their applications, provides technical advice, troubleshoots, and helps resolve customers’ problems
A Receiving Associate at White Cap receives, counts, stores items, records data, packs, unpacks, marks stock, identifies discrepancies, communicates with vendors, delivers products, works with purchasing, files purchase orders, and performs other duties as assigned.
Compensation
$19.40-$25.80 Hourly
Responsibilities
Receives, counts and stores items
Records receiving data using a computer and company software
Packs, unpacks, and marks stock items properly and accurately
Identifies incorrect or short shipped items and notifies supervisor
Communicates with shipping vendors to resolve delivery issues