- Melbourne, Victoria, Australia
- On-site
- Full-time · Senior
- 5+ years
Lead and manage as a Functional Expert, the area of Customer Service across the Salesforce/Growth deployment project in APAC, in particular the delivery of a Fit for Purpose solution in APAC, building on the EU and Mexico pilot market deliverables and accounting for any APAC business critical builds.
Compensation
An industry competitive salary and benefits package, including company bonus
Responsibilities
- Lead and manage Customer Service across the Salesforce/Growth deployment project in APAC
- Identify and mitigate potential risks specific to the regional deployment relevant to Customer Service
- Serve as the primary point of contact for the APAC Customer Service community
- Implement the project in line with the strategies, principles, and standards on EOS
- Ensure technology investments enhance business capabilities and execute on business objectives