- Henrico, Virginia, United States
- On-site
- Full-time · Associate
- $41K–$58K per year
The Centralized Mail Specialist supports the daily operations of the Division of Child Support Enforcement (DCSE) and Division of Business Operations (DBO) by receiving, preparing, researching, scanning, imaging, and electronically distributing incoming mail and documents to the appropriate office, unit, staff, or designated electronic mailbox.
Compensation
Hiring Range: $41,021-$58,358 salary commensurate with experience
Responsibilities
- Receiving, preparing, researching, scanning, imaging, and electronically distributing incoming mail and documents
- Reviewing correspondence and identifying document types
- Using iAPECS to research case information and determine appropriate routing
- Escalating unclear or unresolved correspondence to Centralized Mail Operations (CMO) management
- Printing, preparing, and mailing outgoing DCSE mail correspondence
Requirements
- Nice to have: Experience working in a high-volume mailroom, document-processing, or similar production environment
- Nice to have: Experience using network-based document imaging system, scanning, or records-management systems
- Nice to have: Work experience with electronic mail machine and/or electronic certified mail procedures
- Nice to have: Work experience in child support enforcement or IV-A/IV-E environment