- San Francisco, California, United States
- Full-time · Manager
- 4+ years
As Manager (Player & Coach) of the Solution Architect team, you will lead and mentor a team of Solution Architects who will partner closely with Sales and customers to translate business needs into technical solutions, run technical discovery, and guide repeatable deployments and proofs of value for customers.
Responsibilities
- Lead, mentor, and grow a team of Solution Architects, providing guidance on technical direction, project execution, and professional development.
- Set clear goals and ensure timely, high-quality delivery across multiple customer-facing projects involving LLM deployment and inference optimization.
- Collaborate with leadership to align team priorities with company and customer goals, balancing short-term delivery, widely varying customer priorities, and long-term technical initiatives.
- Player-coach – While much of this role will be leading the team, you will also be expected to be a key driver on strategic product initiatives and customer engagements.
- Partner with sales on customer discovery calls (most often second calls, occasionally first calls for large accounts).
Requirements
- Nice to have: Experience running or supporting benchmarks for ML inference deployments
- Nice to have: Familiarity with infrastructure tradeoffs relevant to inference performance and cost
- Nice to have: Experience serving as a cross-functional technical lead for customer POCs
- Nice to have: Professional Software engineering experience