- Chantilly, Virginia, United States
- On-site
- Full-time · Mid
- $100K–$156K per year
- 4–10 years
The Technical Operations Coordinator applies technical and engineering solutions across cross-functional projects to optimize and secure classified IT infrastructure supporting Intelligence Community customers within Sensitive Compartmented Information Facilities (SCIFs).
Compensation
Posted Salary Range USD $99,800.00 - USD $156,050.00 /Yr.
Responsibilities
- Oversee the installation, configuration, maintenance, inspection, and upgrade of secure AV/IT systems in Intelligence Community conference rooms, including VTC equipment, PowerPoint, and Alleo software.
- Troubleshoot and resolve hardware, software, and network issues while providing technical support and user training for AV/VTC systems, collaboration platforms, and presentation equipment.
- Apply systems and software engineering principles throughout the system lifecycle, including requirements analysis, interface definition, integration, configuration management, test planning and execution, validation, quality assurance, risk management, and technical documentation.
- Ensure secure enterprise AV/VTC environments meet cybersecurity, operational, and accreditation requirements through patch and change management, approved configuration maintenance, and compliance with classified system security protocols.
- Collaborate with IT, cybersecurity, facilities teams, and stakeholders to resolve technical issues, coordinate system upgrades, maintain configuration records and operational reports, and recommend enhancements to improve system performance and user experience.