- Frankfurt, Bavaria, Germany
- Senior
- 5+ years
Lead technical customer success for Armis platform, driving adoption, retention, and value realization for up to 30 enterprise accounts.
Responsibilities
- Manage a portfolio of up to 30 accounts throughout their lifecycle
- Build strong customer relationships from PreSales to deployment
- Guide customers through implementation, delivering use cases and value
- Maintain overall health and retention, maximizing NPS and adoption
- Report risks and wins to account team and executives
Requirements
- Bachelor's degree in IT, IS, CS, MIS
- CISSP
- Security+
- CEH
- Nice to have: Experience as CSM or TAM in Cyber Security SaaS