Manage reputational risks globally within the Global Communications team, focusing on sensitive communication across Fashion, Perfumes-Beauty, and Watchmaking-Jewelry divisions.
Responsibilities
Support the sensitive communication team in processing incoming requests, evaluating reputational risks, and formulating recommendations.
Anticipate issues by preparing coherent talking points aligned with the Maison's DNA and values.
Monitor subject evolution using press and social media monitoring tools, analyzing conversations and emerging signals.
Support the handling of sensitive client requests from boutiques and Customer Care Centers.
Contribute to crisis communication preparation, including chronology and synthesis preparation.