- Cork, Munster, Ireland +2 more
- On-site
- Contract · Associate
The successful candidate will be responsible for delivering high-quality training to Service Desk Analysts through presentations, workshops, and collaborative learning approaches.
Locations (3)
- Cork, Munster, Ireland
- Dublin, Leinster, Ireland
- Galway, Connacht, Ireland
Responsibilities
- Review, improve, and contribute to existing Learning Management System (LMS) training modules
- Design, develop, and maintain engaging training content and videos using Adobe Creative Suite and Articulate Rise 360
- Create training materials to support online learning, group-based training sessions, and one-to-one training
- Deliver role-specific training using modular and bite-sized learning approaches
- Produce and maintain video-based learning content to support system and process training