- Bogota, Distrito Capital, Colombia
- On-site
- Full-time · Associate
- 3–5 years
The Technical Support Specialist role contributes to the overall success of the unit by ensuring the stability, availability, and performance of critical systems that enable business operations. The role executes assigned goals and initiatives through effective troubleshooting, issue resolution, and proactive support, ensuring timely delivery aligned with team objectives.
Responsibilities
- Ensure reliable and efficient operation of systems and applications, supporting business continuity
- Deliver timely and effective resolution of incidents and service requests, minimizing business impact
- Maintain compliance with regulatory, security, and internal policy requirements
- Provide clear, consistent, and proactive communication with stakeholders
- Ensure high-quality end-user experience and service satisfaction
Requirements
- Bachelor’s degree in computer science, information technology, engineering, or related discipline
- Nice to have: Talend for ETL development and enhancement